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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janell Burger

October 8, 2024

5  out of  5
rating by Janell Burger
"Judi Brown and her team at State Farm Insurance are one of the best insurance teams there are! Judi, Michaele, and Sue are superb! Their knowledge and years of experience set them above all. I’ve had State Farm Insurance for many years for all my insurance needs. From car, home, ATV’s, venue insurance, and life insurance. They are always very helpful and very kind in answering all my questions and helping me to get the best coverage for my needs. I have referred them over the years to my friends and family for their insurance needs. I would only recommend them if they were the best. Thank you Judi, Michaele, and Sue for doing a great job!"
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Lacie Smith

October 8, 2024

5  out of  5
rating by Lacie Smith
"Fantastic office. Judi Brown and Michaele Yearick are extremely helpful, diligent and wonderful to work with. Highly recommend this State Farm office!"
We responded:
"Thanks so much for your kind words. We enjoy working with you and appreciate that you would take the time to give us feedback."
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Kimberly Rhoads

September 26, 2024

5  out of  5
rating by Kimberly Rhoads
"I switched to State Farm after my previous insurance company decided to just have me switch to another agent without letting me know. I usually speak with Sue, and if I have a question, she explains things patiently with me, and is kind. Everyone in this office is wonderful, I highly recommend."
We responded:
"Thanks so much for sharing your experience with our office. And thanks for recognizing Sue in your comments. We feel very fortunate to have her working with us. We appreciate your feedback. Thanks. Judi B"
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Rochelle Winn

September 25, 2024

5  out of  5
rating by Rochelle Winn
"State Farm has offered excellent service to me in the aftermath of a home fire. They have gone above and beyond. I highly recommend Judi Brown and her team of professional staff. There are not enough words to say how smooth this process has been. A shout out to Sue and Michaele in the office. Also, a big thank you to Hugh for all his help and updates along the way!"
We responded:
"Thanks so much for your kind words. Especially when you have been through a fire,to take the time to give us feedback on how we did handling your claim is very thoughtful and much appreciated! "
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McKinley Yarrington

September 24, 2024

5  out of  5
rating by McKinley Yarrington
"Very helpful! Walked me through getting first-time homeowners insurance. Judi and Sue couldn’t have made the process any easier! Would highly recommend working with them."
We responded:
"We appreciate your feedback. And it been fun for us seeing you find a wonderful new home.Glad we could help."
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Joe Bastardi

September 23, 2024

5  out of  5
rating by Joe Bastardi
"They are the ulitmate good neighbor. All our insurance needs are with them and if something happens or I need something they are on top of it immediately. I cant say enough good things about this office and all the people there!!!"
We responded:
"Thanks very much for your kind words. We have enjoyed doing business with you for many years and hopefully for many more to come."
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Whitney Crater

September 19, 2024

1  out of  5
rating by Whitney Crater
"If I could give "0" stars, I would. Judi Brown and her staff are horribly rude and disrespectful. This was easily the absolute worst customer service I've ever experienced. I'm shocked at the conversation I just had with her. I honestly don't know how this woman is still in business. I was raised to treat people respectfully... apparently she was never taught respect or manners. Do yourself a favor and find an agent that actually cares about answering your questions, is willing to go above and beyond to help you with your policies, and won't treat you like dirt on the bottom of her shoes."
We responded:
"I am sorry you were offended by my answers to your questions. However, our obligation is to our customers. And not only do we look out for them, we do everything we can to protect their interests. And I will continue to do that whether you give me a zero review or not."
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Karen Yerger

May 3, 2024

5  out of  5
rating by Karen Yerger
"I have been with State Farm for many years. I've been with Judi Brown's office in State College for about 5-6 years now and I'm extremely happy! Excellent customer service and very helpful with policy changes and questions! My fiance was going to change offices when I recently moved, but we found that other offices do not provide the service that Judi Brown's staff does!!"
We responded:
"We appreciate your taking the time to give us feedback on how we are doing. Thanks so much from Judi, Michaele and Sue."
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Yan Lu

March 21, 2024

5  out of  5
rating by Yan Lu
"I have been a loyal customer for both home and auto insurance with Judi Brown office for a very long time, and really appreciate the great customer service I have received from all three staff at State College office - Judi, Sue, and Michelle. I always got prompt reply and always receive the follow-up, and never got disappointed. Thank you very much, Judi, Sue and Michelle."
We responded:
"We so appreciate your kind words. And you are delightful to work with. Thanks for continuing to do business with us. Judi, Sue, and Michaele."
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Jess Hein

December 2, 2023

5  out of  5
rating by Jess Hein
"Judi and her team are great to work with. Always very knowledgeable and helpful."
We responded:
"Thanks so much for your kind words,Jess "
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Tyler Keck

November 12, 2023

5  out of  5
rating by Tyler Keck
"Very nice people. Very helpfull and honest!"
We responded:
"We We appreciate your kind words. It's been a pleasure doing business with you, Tyler."
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tyler Cowfer

August 8, 2023

5  out of  5
rating by tyler Cowfer
"never had any issues with State Farm because ive never had to use my insurance because ive never been in an accident the ladies here are always helpful. although i will say im not crazy about the price i pay unfortunately its the cheapest insurance around I can find. If it wasnt for the price I would have nothing but good things to say. Service wise they are fantastic."
We responded:
"Thanks Tyler for taking the time to give us feedback. We will check to make sure that you are getting all the discounts we have available to help with the cost. It's a pleasure doing business with you."
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George Stradtman

November 21, 2022

5  out of  5
rating by George Stradtman
"Judi's office was extremely helpful in answering our insurance questions, and was always very responsive."
We responded:
"Thanks for sharing your experiences with us. We have enjoyed doing business with you, George. "
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Jeff Norton

July 21, 2022

5  out of  5
rating by Jeff Norton
"Judi Brown really helped me. Judi Brown took stepped in when my agent insurance agent retired. When my local office re-opened, I thought that was the end of my dealings with her. Then I sold a house that required flood insurance. Then I got a bill for flood insurance for that house months after I sold it. Long story short, flood insurance is through the government but is taken care of through the local insurance agents. They would not allow me to cancel my flood insurance. Judi Brown persisted through all the hoops they made us jump through and ended up taking care of the roadblocks to end up getting the policy canceled. Thank you for your persistence Judi Brown."
We responded:
"Thanks for your kind words. I'm glad I was able to help."
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Michaele Yearick

March 31, 2022

4  out of  5
rating by Michaele Yearick
"First, the photo of the office (a brick wall) is inaccurate and does not depict the beautiful office and surroundings. The office is conveniently located within walking or driving distance to downtown State College. Judi and her team provide excellent professional customer service and have always gone above and beyond to assist their policyholders needs. I highly recommend contacting their office for all your insurance needs."
We responded:
"I appreciate your feedback. Unfortunately the great photos originally taken by a Google rep have mysteriously disappeared. How a BRICK wall was put on our site is even more mysterious! While we try to get it fixed, please know that such misinformation is in no way reflective of the continued support of our clients. While technology can be useful, Unfortunately it can also be damaging as is witnessed here. Thanks for your support as we track down how we were sabbotaged."
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Renee McNeil

March 31, 2022

5  out of  5
rating by Renee McNeil
"I want to thank Judi Brown from the bottom of heart. Myself and my whole family contracted Covid back in Nov 21. Everyone but me was taken to the hospital. My mom passed in Dec and my dad had remained on the ventilator for a few more months. My dad is now in rehab but unable to handle financials and my brother remains a hospital. All of this, all at once. I was pretty stress and grieving all at the same time. This left me to handle all matters on my own. I found a 2007 state farm folder in a filing cabinet with Judi’s card on the inside. Not even sure if this existed or if Judi still even worked there. I called the number. I am counting all 5 of review star as lucky stars Judi still works there. Not knowing what I am to do and how I should handle everything she walked me step by step. This is what you need to do. Then when I completed that task, she said OK this is what you need to do next. Not only helping me work through State Farm. But gave me some advised and things I could do to help make things move easier with my moms passing. Now I realize why my parent have kept State Farm as an insurance company. I can pay any company to do insurance. But would another company have tried to prop me back up on my feet to keep going? I don’t think so. In my time of need they made this one of the easiest things I had to deal with. When going through all this a little easier is all I can hope and pray for. Again, Thank you so much Judi for all your time, patients and comfort words"
We responded:
"I am happy I've been able to help. And I will continue to do all that I can through these difficult times. Thank you, Renee, for sharing your experiences working with us Taking the time to give us feedback really helps."
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Michael Rybar

December 21, 2021

5  out of  5
rating by Michael Rybar
"Judi Brown's office has been my insurance provider for almost 10 years, they are always easy to reach and willing to answer any questions that I throw their way. Cannot give higher praise for the team there."
We responded:
"We appreciate your kind words. It continues to be a pleasure doing with you. Thanks for taking the time to give us feedback. Judi B"
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Becky Thompson

November 19, 2021

1  out of  5
rating by Becky Thompson
"I called this morning with the intent to get insurance through State Farm. I was informed by Judi that since we are moving to Utah in less than two months, it's best to sign up out there. I do appreciate the information, however, I was then cut off before I could continue. I had other questions about additional services for a friend, but she proceeded to cut me off by saying she had to answer her other phone line and hung up. It gave the impression that since I wasn't recommended to get coverage here, she didn't care to continue to help me. Nothing better than a business who sees potential customers as another number in their filing system. I do not recommend her unless you're ok with poor customer service and being treated as a disposable."
We responded:
"Dear Ms Thompson, My sincere apologies. I strive to always offer outstanding service. Regarding your specific situation, it was my goal to be mindful of the time you needed to spend filling out the paperwork only to have to repeat the process when you arrive in Utah. I thought I was being helpful. I certainly did not realize that you had additional questions. Again my apologies that you felt slighted. Judi Brown"
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Ed Rieg

September 24, 2021

5  out of  5
rating by Ed Rieg
"Called to get information and were happy to find our insurance will drop because of it. Always very helpful."
We responded:
"Thanks for the kind words, Ed. It has always been a pleasure doing business with you."
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Todd Kellman

June 3, 2021

5  out of  5
rating by Todd Kellman
"Helpful"
We responded:
"Thanks , Todd for taking the time to let us know how we are doing ."
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Justin Povick

January 28, 2021

5  out of  5
rating by Justin Povick
"A great team that communicates quickly and very efficiently. They value you and are great at checking in and following up. Very blessed to have Judy."
We responded:
"Thanks for your kind words, Justin. "
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true indigo

January 14, 2021

5  out of  5
rating by true indigo
"Judi Brown and her staff have insured us for decades. They have always been attentive, professional and reassuring."
We responded:
"We appreciate your kind words. Here's to many more years of earning your trust and support."
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Sue Grabel

January 10, 2021

5  out of  5
rating by Sue Grabel
"Judi and her team members are great to help anytime I need them. They are quick to call back when I leave a message. They are good to listen and are very professional. I recommend Judi’s office to people every chance I get."
We responded:
"We appreciate your kind words. Thanks for the feedback."
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Debbie Fudrow

January 8, 2021

5  out of  5
rating by Debbie Fudrow
"The staff at Judi Brown’s office are exceptional! My family has worked with them for over 15 years and have never been steered wrong. Coverage is added when needed and recommendations are given to help us and keep costs reasonable. I highly recommend Judi and her team for your insurance needed."
We responded:
"Thanks, Debbie, for taking the time to share your experience with our office. And thanks to you and your family for doing business with us all these years."
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Penny Kalgren

January 8, 2021

5  out of  5
rating by Penny Kalgren
"So impressed with the knowledge of the agent and team. Answer all of my questions timely and efficiently. Highly Recommend"
We responded:
"Your feedback is very helpful, Penny. Thanks for sharing your thoughts with us."